We believe fraudsters may be offering to review individuals’ pensions and arrange a pension transfer for an inappropriately high fee.
The Financial Conduct Authority (FCA) believes a third party has provided contact details to companies believed to be linked to Recovery Rooms. These are fraudsters who approach investors who have been scammed or had failed investments, offering to help them get their money back for an upfront fee.
We are also aware of firms who do not have appropriate FCA authorisation cold calling customers about their pensions and other investments, which we are investigating. Some of the names we are aware of include:
- Excelsior Worldwide Limited
- Excelsior Legal & Estate Services (UK) Limited
- Connected Financial Services Ltd and
- Phoenix Consultants (UK) Ltd
What should you do?
If you get a call from someone about transferring your pension, please do not give them any information. End the call and contact our Consumer Helpline on 0800 111 6768 to check if they are a recognised regulated entity. Any information you give us about the call (including the phone numbers the callers used) could help us.
See our contact us page for up-to-date contact details, and how to contact us by email or through a contact form on our website.
Alternatively, you can check the firm’s details, such as their telephone number, on our Financial Services Register.
If you think you may have been scammed, please contact Action Fraud on 0300 123 2040.